PerfectoSwap
Terms and privacy

What we promise and what we cannot do

Below is how the service actually works. No phrasing nobody reads: every point here can be checked by running one exchange.

Terms of use

What the service does
We show a rate, create an order and follow its status. The exchange itself is performed by the NEAR Intents protocol. Coins go from your wallet to the order address and on to the address you named — never through an account of ours.
No account, no password
There is no registration. Your order lives at a link only you hold. Lose the link and we cannot restore it: we have no way of knowing it was yours.
The number you see is the number that counts
The rate, the network fee and the guaranteed minimum are shown before you confirm. Our commission is already included in the amount you see.
The address is yours to check
A blockchain transfer cannot be undone. A mistyped address, or an address on the wrong network, sends the coins where no one can reach them — not us, not the protocol.
If it fails, it comes back
If the rate moves past the tolerance or the exchange does not happen, the funds go to the refund address you gave when creating the order. That is why we ask for it up front.
What we cannot do
We cannot reverse, freeze or redirect a transfer, and we cannot recover coins sent to a wrong address. Your funds never reach us for a moment — so we are in no position to return them ourselves.

Privacy

On the site, we ask nothing about you
No name, no email, no password, no documents, no selfies. There is no account here, so there is nothing to sign up for.
If you come through Telegram
Telegram passes us your public profile: Telegram ID, username, name, language, Premium status and a link to your photo. We keep it along with when you first came, which link brought you and the orders you placed from Telegram — to help you in support and to know where our clients come from. Your phone number is never shared with us. Ask support and we will delete this record.
What an order stores
Two coins and two networks, the amounts, the recipient address, the refund address, the times and the status. Plus the transfer hash, if you reported it yourself, and — for orders placed in Telegram — a link to the profile above. For card payouts, the card details are stored encrypted and erased shortly after the payout.
Two cookies, and neither is watching you
One remembers the language you chose, for a year. The other remembers which site or link brought you here, for 30 days. There is no analytics, no advertising pixel and no third-party counter on this site.
Who else sees the exchange
The swap is performed by the NEAR Intents protocol, so the addresses and amounts are visible to it. Rates come from an external price source. And a blockchain is public by design: transfers are visible to everyone, forever, and that is not our choice.
Why an order is kept
So its status can be shown and a refund traced if something goes wrong. It holds no documents — only addresses and amounts, and for Telegram orders the profile link described above.